Description
” “(03): , ( , ) , , ) ) , , , , ), — , ” , ” “Light Mode” (03): Kite Steering starts with the protagonist, the newly appointed manager Wang Xiaoyun, who faces a host of problems the moment he takes office (The lack of clear goals when assigning tasks causes employees’ misunderstandings and misoperations; micromanaging everything personally with too much instruction creates a sense of mistrust; too little or no instruction leads to deviation from the objectives or even crisis; the lack of incentives means criticism if employees do a poor job and indifference if they do a good job, which eventually leads to increased turnover), and goes on to introduce a new management tool – Kite Steering, which is meant to help companies resolve the predicament where “management leads to inflexibility and autonomy leads to chaos.”
