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When did delivering mediocre client service become acceptable? It didn’t! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say “wow!”
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Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service
SKU: 9780471254034
Original price was: $102.00.$11.00Current price is: $11.00.
Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service, Lisa Scherver Dugan, 9780595373659
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