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Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce

SKU: 9781449366193

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Designing Mobile Payment Experiences: Principles and Best Practices for Mobile Commerce, Nicholas Ryder, 9781449366193

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Skip Allums is a UX Lead at Monitise, one of the largest mobilebanking and payments technology companies in the world. A former library scientist, Skip entered the payments world as a trueconsumer advocate, challenged with designing elegant user experiencesfor technologically complex mobile transactions. This book is aproduct of four years of groundbreaking work in the mobile paymentsspace. Preface; What Is This Book About?; What Are Mobile Payments?; Who Should Read This Book?; How This Book Is Organized; Safari Books Online; How to Contact Us; Acknowledgments; But Wait…There’s More; Chapter 1: Bovines, Banknotes & Bytes; 1.1 Convenience; 1.2 Worth; 1.3 Stability; 1.4 Summary; 1.5 Further Reading; Chapter 2: The Mobile Money Ecosystem; 2.1 Payment Framework Types; 2.2 Summary; Chapter 3: Leading US Mobile Payment Experiences; 3.1 NFC; 3.2 Cloud Wallets; 3.3 Closed Loop; 3.4 Summary; Chapter 4: Building Trust into Mobile Payments; 4.1 Don’t Design for Early Adopters, Design for Everyone Else; 4.2 Onboarding and Registration; 4.3 Security Options: m-PINs, Passcodes, and Passwords; 4.4 Handling Sensitive Data; 4.5 Give Them a Helpful Help Section; 4.6 Summary; Chapter 5: Designing Successful Payment Interactions; 5.1 Near Field Communication (NFC); 5.2 Barcodes and QR Codes; 5.3 Geolocation; 5.4 Summary; Chapter 6: Adding Value with Peripheral Services; 6.1 A Day in the Life of a Mobile Wallet User; 6.2 It’s Not Just About Payments; 6.3 Managing Mobile Money; 6.4 A Mobile Shopping Assistant; 6.5 Mobile Travel; 6.6 Summary; Chapter 7: Payments on the Horizon; 7.1 Here Come the 49ers; 7.2 Emerging Technologies and the Shopping Revolution; 7.3 Summary; Companies, Products, and Links; About the Author;

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