Description
Mary Schaeffer is considered an industry expert and writes a newsletter that focuses on credit, collections, and accounts receivable. * Provides an overview of the credit, collections, and accounts receivable functions for senior level managers. * Provides tips and techniques as well as case studies. * Shows how to stream line the credit process and how to make this area as efficient as possible. MARY S. SCHAEFFER holds a BS degree in mathematics and an MBA degree in finance. She is the editor of a credit newsletter for the Institute of Management and Administration (IOMA) and a full-time writer. She is also the author of Accounts Payable: A Guide to Running an Efficient Department and Essentials of Accounts Payable, both from Wiley The First Step: Approving the Credit. The Second Step: Billing. The Third Step: Collecting the Money. Accounts Receivable Issues. Handling Deduction Issues. Interacting with Sales and Marketing. Customer Relations and Customer Visits. Letters of Credit and Other Security Instruments. Legal Considerations Surrounding Credit. Bankruptcy. Technology in the Credit and Collections Department. International Credit. Professionalism and the Future of Credit.
