Description
A member of the AWL OD Series! This book is about the use of data as a tool for organizational change. It attempts to bring together some of what we know from experience and research and to translate that knowledge into useful insights for those people who are thinking about using data- based methods in organizations. I. INFORMATION AS AN ORGANIZATIONAL CHANGE TOOL. 1. Information and Organizational Change. 2. Case Examples of Data-Based Methods. 3. The Data-Collection/Feedback Cycle. II. THE THEORY OF INFORMATION AND BEHAVIOR CHANGE. 4. How Information Changes Behavior. III. HOW TO USE DATA FOR ORGANIZATION DEVELOPMENT. 5. Planning to Use Data for Change. 6. The Process of Collecting Data. 7. Techniques for Data Collection and Analysis. 8. Feeding Back Data. IV. CONCLUSION. 9. Perspectives and New Direction.