Description
Introduction: Why making change happen is so important What to do before you start Chapter 1: What do you mean by ‘done’? Chapter 2: Aim for A+ and you will get an A Chapter 3: How to plan for successful change – Hooks Chapter 4: How to plan for successful change – Change Pieces Chapter 5: How to plan for successful change – Re-estimation Chapter 6: Always think of getting more. Chapter 7: Understand the emotional bank account Chapter 8: The personal touch What to do when you start Chapter 9 : How to describe change Chapter 10: Agreeing on A Chapter 11: Start with a big rock in the pond Chapter 12: The change curve Chapter 13: Writing great change communications Chapter 14: A simple change plan What to do in the middle Chapter 15: How it feels in the middle Chapter 16: Little celebrations Chapter 17: Closing the gate behind people Chapter 18: Agreeing what is agreed and agreeing what is not agreed What to do at the end Chapter 19: Focusing on the middle and not the end (yet) Chapter 20: How to deal with ‘not nice change’ Chapter 21: The signs of failure Chapter 22: Golden rules of starting again
