Description
Strategic Performance Management brings together the fields of strategic management, strategic management accounting and organizational behaviour, to analyse and improve the link between organizational strategy, systems of planning and control, and performance-driven behaviour. By assessing market conditions and customer expectations, and linking them to a solid operating plan, an organization can focus its resources on activities that produce the greatest return on investment. Strategic Performance Management teaches readers, whether business students or executives, how to avoid errors and counter ineffectiveness; it provides methods and techniques to implement strategic performance management and support organizations in their pursuit of more performance-driven behaviour and better performance. New to this edition: – New introductory chapter defining strategic performance management, its processes and its benefits – Revised chapter considering ICT architecture for strategic performance management systems – Revised and improved coverage of performance pay, strategic action plans, and barriers for implementing strategic performance management – Updated and revised case studies Strategic Performance Management is an ideal text for students on MBA programmes, or covering strategic performance management or management control on specialist postgraduate courses or final year undergraduate modules. It will also appeal to business executives keen to build a more successful, and more profitable, organization. Andre De Waal PART I: INTRODUCING STRATEGIC PERFORMANCE MANAGEMENT 1. Introduction 2. Strategic Performance Management PART II: THE STRATEGIC PERFORMANCE MANAGEMENT DEVELOPMENT CYCLE Stage 1: Designing a Strategic Management Model 3. Responsibility Structure 4. Scenarios and Strategic Objectives 5. Strategic Action Plans Stage 2: Designing a Strategic Reporting Model 6. Critical Success Factors and Key Performance Indicators 7. The Balanced Scorecard 8. Exceptions, Actions, and Rolling for ePerformance Management in Developing Countries Casts 9. Performance Management ICT Architecture Stage 3: Desgning a Performance-driven Behavioural Model 10. Organizational Performance-driven Behaviour 11. Individual Performance-driven Behaviour 12. Strategic Alignment PART III: IMPLEMENTING STRATEGIC PERFORMANCE MANAGEMENT 13. Implementation PART IV: SPECIAL CONSIDERATIONS 14. Performance Management in the Public Sector 15. Performance Management in Developing Countries.
