Description
From the author of “How to Say It,” the million-copies-sold bestseller If you want to improve your conversational skills–and achieve greater levels of personal and professional success–“The Art of Talking to Anyone ” is the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time–and she’s made her techniques available to you. This essential communication handbook includes: Sample dialogues, topics, and responses Quick-reference dos and don’ts Tips for handling special situations Confidence-building advice and quotations Key words that get to the business at hand Whether it’s small talk or big, social or work-related, “The Art of Talking to Anyone ” gives you all the tools you need to speak up with confidence, to charm and persuade, and to talk your way through any situation–successfully. McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide Introduction Part One The Basics Chapter 1 How to Succeed in Any Conversation: From Start to Finish Chapter 2 How to Be Universally Liked Chapter 3 How to Listen Successfully Chapter 4 How to Keep a Conversation Going-or Stop One Chapter 5 How to Ask and Answer Questions Chapter 6 How and When to Tell Jokes Chapter 7 How to Deal With Conversational Predicaments Chapter 8 How to Be an Unpopular Conversationalist Part Two The Specifics Chapter 9 Talking With Anyone in the Workplace Chapter 10 Talking With Anyone at Meetings and Conferences Chapter 11 Talking With Anyone at Business-Social Events Chapter 12 Talking With Anyone at Social Events Chapter 13 Talking With Anyone in Public Places Chapter 14 Talking With Anyone on the Telephone Chapter 15 Talking With Anyone in Times of Trouble Chapter 16 Talking With Family and Friends Chapter 17 Talking With Romance in Mind Index About the Author
