Description
A concrete plan for putting emotional Intelligence (EI) to work makes all the difference—and here is yours. The EQ Difference delivers real examples, self-assessment tools, team-focused exercises and more to help you leverage EI, raise your organization’s emotional quotient, and fuel a surge in productivity and morale that will boost your bottom line. ADELE P. LYNN is the author of The Emotional Intelligence Activity Book. She is a popular speaker and consultant specializing in emotional intelligence, ethics, and building trust in the workplace. She lives in Belle Vernon, Pennsylvania. Introduction – Your Inner Bird Dog Part 1 Emotions – The Fuel of Life Chapter 1 The Connection Between Feelings, Behavior and Performance Chapter 2 The Mystery of Human Behavior Chapter 3 The Way We are Wired Chapter 4 Emotions – What are They? Chapter 5 Rewiring for Greater Performance and to Live our Intentions Chapter 6 The Five Areas of Emotional Intelligence Part 2 Training for the Self-Coach Chapter 7 The Doorway to Emotional Intelligence Chapter 8 Step 1 Observe Chapter 9 Step 2 Interpret Chapter 10 Step 3 Pause Chapter 11 Step 4 Direct Chapter 12 Step 5 Reflect Chapter 13 Step 6 Celebrate Chapter 14 Step 7 Repeat Part 3- Five Areas of Emotional Intelligence At Work Chapter 15 Self-Awareness and Control at Work Chapter 16 Empathy at Work Chapter 17 Social Expertness at Work Chapter 18 Personal Influence at Work Chapter 19 Mastery of Purpose and Vision at Work
