Description
Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning. Whither Trust? – Tom R Tyler and Roderick M Kramer Trust in Organizations – W E Douglas Creed and Raymond E Miles A Conceptual Framework Linking Organizational Forms, Managerial Philosophies and the Opportunity Costs of Controls Trust and Technology – David Kipnis Trust-Based Forms of Governance – Walter W Powell Trust and Third-Party Gossip – Ronald S Burt and Marc Knez Collaboration Structure and Information Dilemmas in Biotechnology – Lynne G Zucker et al Interpersonal and Organizational Boundaries as Trust Production Developing and Maintaining Trust in Work Relationships – Roy J Lewicki and Barbara B Bunker Micro OB and the Network Organization – Blair H Sheppard and Marla Tuchinsky Swift Trust in Temporary Groups – Debra Meyerson, Roderick M Kramer and Karl Weick The Road to Hell – Sim B Sitkin and Darryl Stickel The Dynamics of Distrust in an Era of Quality Divergent Realities and Convergent Disappointments in the Hierarchical Relation – Roderick M Kramer Trust and the Intuitive Auditor at Work Beyond Distrust – Robert J Bies and Tom Tripp Getting Even and the Need for Revenge Organizational Responses to Crisis – Aneil K Mishra The Centrality of Trust Trust and Crisis – Eugene J Webb The Organizational Trust Inventory (OTI) – L L Cummings and Philip Bromiley Development and Validation Trust in Organizational Authorities – Tom R Tyler and Peter Degoey The Influence of Motive Attributions on Willingness to Accept Decisions Collective Trust and Collective Action – Roderick M Kramer, Marilynn B Brewer and Benjamin J Hanna The Decision to Trust as a Social Decision Understanding the Interaction between Procedural and Distributive Justice – Joel Brockner and Phyllis Siegel The Role of Trust
